Contact Us

Technical Consultation & Artisan Tools

Before reaching out, we highly recommend using our custom-built artisan tools. These can provide instant answers regarding fit and style, ensuring your bespoke strap is exactly as you envisioned.

• Artisan Stylist: Experiment with leather types, colors, and stitching styles in our visual studio.

• Fit Calculator: Find the ideal strap length based on your wrist circumference and watch size.

• Lug Width Finder: Instantly verify the correct lug and buckle measurements for your specific watch model.

Get in Touch

If you have questions or comments for us, please fill out the form below. We are a small artisan team and will get back to you within 48 hours.

Pro Tip: If you do not hear from us within 48 hours, please check your spam or junk mailbox, as our replies sometimes find their way there.

Direct Contact Details:

• Email: cs@vgreenco.com (The fastest way to reach us)

• WhatsApp: +1 778 991 6868

  • Note: We do not check WhatsApp regularly. For urgent inquiries, please use email.

Studio Locations & Appointments

VGreen operates out of two primary workshop locations to serve our global clientele.

Vancouver Studio (Canada) 1796 Renfrew St, Vancouver, BC, V5M 3H8

• No walk-ins accepted. To visit the workshop, please book an appointment here.

• Shipping Notice: Please do not send shipments to this address unless explicitly instructed by our team.

Hanoi Studio (Vietnam) Our secondary workshop focuses on artisan production and sourcing.

Shipping Information: To ensure efficiency, your order may be shipped from either our Vancouver or Hanoi location depending on material availability and your specific shipping address.